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Women's Development Microfinance BankMenu

Women's Development Microfinance Bank

Privacy policy

DRAFT FOR REVIEW. This privacy policy is a framework prepared for review and approval by WDB's authorised representatives. It has not yet been approved and should not be relied on as a final statement.

Who we are

This website is operated for Women's Development Microfinance Bank Limited (WDB), Finance Avenue, Accra, Ghana. This policy explains what personal information this website collects and how it is used.

Information we collect

We collect the information you choose to send us through the contact form and the partnership enquiry form:

  • your name and, for partnership enquiries, your organisation's name
  • your email address and phone number
  • the subject and text of your message
  • the date and time you gave your consent

We do not ask for, and you should not send, bank account details, Ghana Card numbers, mobile money transaction histories or other sensitive financial information through this website.

How we use your information

We use the information you send us to respond to your enquiry, to follow up on partnership discussions, and to keep a record of our correspondence. We do not use it for marketing unless you have asked us to.

Technical information

To protect the forms on this website from misuse we apply rate limiting, which relies on a one-way hash of your IP address. The website uses only cookies that are strictly necessary for it to work. It does not use advertising or tracking cookies.

Who can see your information

Enquiries are visible only to authorised WDB administrators. We do not sell personal information. [To be confirmed: any service providers who process data on WDB's behalf, such as hosting providers.]

How long we keep it

[To be confirmed by WDB: retention period for enquiries and the process for deleting them.]

Your rights

You may ask to see, correct or delete the personal information we hold about you. [To be confirmed by WDB: how requests are handled, and references to applicable law including Ghana's Data Protection Act, 2012 (Act 843).]

Contact

For questions about this policy or your information, use the details on our contact page.